A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
A Server's Moment: Praise Your Team Publicly
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Rocky DeStefano & Foster
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Let's look at this idea of public praise. When a team member goes above and beyond, find a public way to praise them. Being recognized for what you've done well in front of your team mates speaks measures about the integrity of your business and the authenticity of your praise.