A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
How to Hire the Right Talent
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Rocky DeStefano
How do we define talent? Not just by skills, but by character. Rocky talks how to cultivate an interview process that will bring in the right fit for your organization. Learn how the right people aren't just top of their trade, but they are passionately interested in serving and supporting others.