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A Server's Journey

A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.

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A Server's Journey

Talent, Culture, Character and Chemistry with Dee Ann Turner

October 07, 2020 • Dee Ann Turner

In this episode we've invited Dee Ann Turner, one of our favorite guests, back on the show for the one year anniversary of her book: Bet On Talent. We discuss the evolving culture of Chick-fil-A as a corporation and the importance of culture in any organization. Dee Ann touches on the difference between simply hiring people and selecting talent. We also talk about the importance of future team members having character and chemistry with your team. You can pre-order Dee Ann's new book, Crush Your Career, which is scheduled to be released in March 2021.

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Dee Ann Turner Links:
Bet On Talent | Crush Your Career | Facebook | Instagram | Twitter | LinkedIn

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