A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
A Server's Moment: Own Your Weakness
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Rocky DeStefano & Foster
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Let your team fill in the gaps of your weaknesses. Foster reminds us to humble ourselves and allow your crew to take ownership of their expertise areas of the business.