A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
A Server's Moment: Lead With Humility
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Rocky DeStefano
Rocky challenges his leader-listeners to make positive changes towards a more humble approach to leading. We've been taught to take charge, lead, crush, beat; nothing in there talks about being a humble leader. So if you don't take the time to think, "How can I create a humble interaction with the people I serve daily?" You won't do it.